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Payroll

I designed a payroll tool from the ground up for ANNA Money, creating a new acquisition funnel that brought in 16,899 new accounts on release.

What I did:
  • User research
  • Personas
  • User flows
  • Wireframes
  • User testing
  • New UI components
Year:
2022
ANNA payroll payslip screens on desktop and mobile

Challenge

Business owners wanted to run payroll themselves, but were afraid of getting it wrong

Their options were hiring an accountant, paying for expensive software or struggling through complicated tools. ANNA wanted to attract new sign-ups with a free tool that made payroll simple.

Examples of

Key Design Decisions

  • Payroll screen laid out like a familiar payslip

    Make it obvious

    Customers didn’t know how payroll worked, but wanted to learn. I designed an intuitive interactive screen based on a payslip.

  • Close-up of the payslip calculating tax as the total pay is entered

    Payroll that does the maths

    Users enter the total pay and see the tax worked out instantly, because customers told me they were anxious to know the cost at all times.

  • Dashboard reminder card saying it’s pay day – time to run payroll

    Never miss a deadline

    Customers were afraid of missing deadlines, so I added reminder emails and dashboard cards for every payroll task that’s due.

Outcomes

The impact

  • 16,899

    New accounts created on release, from a brand new funnel

  • 88%

    Of new accounts went on to start running their payroll

  • Achieved

    A new early acquisition channel for ANNA, with a real opportunity to monetise the audience through cross-selling

View the complete case study

See the full process, from research to final designs, in my Figma Slides deck.

Full case study

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